Car Rental


Europcar is a powerful international brand. Founded in Paris in 1949, Europcar operates an impressive fleet of over 220 000 vehicles in 160 countries; throughout Europe, the Middle East, Africa, Central America, Mexico, the Caribbean, Australia and the Indian-Ocean-Asia-Pacific zone. Imperial Car Rental - Europcar South Africa is a franchise operation of Europcar International which is a subsidiary of Eurazeo, a major European finance entity.


On 01 July 2007 Imperial Car Rental and Europcar South Africa merged to form the largest Southern African car rental company. The merged company combines Imperial Car Rental’s strong reputation for service excellence in the domestic market with the internationally recognisable power of the Europcar brand.



At the annual World Travel Awards, held on 30 May 2007; Europcar won the award for ‘Leading Leisure Car Hire Supplier in Europe’ and ‘Leading Leisure Car Hire Supplier in Africa and the Middle East’. Additionally Europcar was awarded the accolade of ‘World’s Leading Leisure Car Hire Supplier’ in 2006. Europcar International has won these awards for 8 years concurrently.

24-Hour Call Centre

Imperial Car Rental - Europcar is the only car rental company that has its own 24-hour a day, 7 days a week Call Centre operated and managed by our own people.

Leisure specialist

Worldwide the Europcar Brand is synonymous with Leisure. Our cars are specifically selected with large luggage space and ground clearance, which allows for rough terrain driving. Larger vehicles are available to cater for all party sizes and accessories such as jerrycans and additional spare tyres can be booked. Our counter service is tailored to make the traveler feel at ease. Vital literature is available in five different languages and extras can be purchased at the counter: Garmin GPS units, Audiotrek Satellite Tour Guides and cellular phones are available. We offer unlimited mileage rates that include Supercover Liability options, tailored to the renter’s pocket and traveling requirements.


Budget Car Rental

Budget Car Hire

We warmly welcome you to Budget Southern Africa! Building a partnership with our customers is our goal and our commitment to service excellence is evident in everything we do.

A Global Partner

Budget, with over 2700 locations in more than a 115 countries, is one of the top international car rental companies and is represented throughout the world.

We're Everywhere you go in Southern Africa

Budget Rent a Car offer a large network of over 75 branches strategically located throughout South Africa, Namibia and Botswana. In-terminal branches at all major airports ensure that no matter how you choose to reach your destination. Budget Rent a Car is never far away.

World Class Fleet

The Budget fleet is made up of over 8000 cars, offering economy, luxury and speciality vehicles all with an average age of 6-9 months World class marques from an integral part of the fleet mix with vehicles offering the latest safety features, and always at competitive prices.

Value Added Services

Maps and driving directions are freely available. Accessories and special equipment like baby and booster seats, paraplegic hand controls and trailers can all be arranged. Navigational Systems GPS, Mobile or cell phone rentals, Portable amplification units, Tourist information via radio all available at our dedicated inbound counters.


The minimum age for drivers and authorised co-drivers is 21 years. In the event of the driver being between 18-20 years, a young driver surcharge will apply to your bookings made. Co-drivers incur an additional charge.


  • Prepaid Travel Voucher
  • Credit Card To Cover Additional Services /Excess
  • Home Address And Telephone Number
  • Passport And Drivers License
  • Local Contact Details

Drivers license -The driver or any authorized co-driver must produce a valid unendorsed drivers license at time of rental. The individuals driver’s license is required to be in the English language. If not, an International drivers license will be required in order to claim the rental option stipulated.


The 24-hour call center has access to a national network of motor vehicle service operators for mechanical breakdown or vehicle accidents which may occur during your safari package rental choice.

Our Commitment is Our biggest responsibility as a global company to maintain a standard of service our customers can depend on no matter where they are in the world and Africa.

terms & conditions


General Facts & Conditions

Vehicle Rental Fleet

As Budget Car Rental’s fleet is constantly being updated to meet the changing needs of our customers, vehicle groups, and not vehicle models may be confirmed at time of reservation or booking.


Fuel may not be purchased with a credit card but with cash in the currency specific to your region of travel at petrol or gas stations. Each Budget vehicle is rented with a full tank and the renter will pay for refueling when returned either through their own time or payment for this upon returning the vehicle rented. Each vehicle is refueled by Budget on termination of the vehicle at the standard government legislation fuel tariff regardless whether the fuel gage indicates that the vehicles is full, as vehicles that are refueled at independent stations are not guaranteed to be filled to capacity

Budget Car Rental


The daily rates are calculated strictly on 24-hour cycles.


Should the renter choose to extend his/her rental beyond the original return date the company must be informed thereof. Failure to inform Budget may result in Budget reporting the vehicle as stolen and all waiver cover is negated. Should the renter extend his/her rental, and an extension voucher is not produced from the operator then Budget will bill the renter for additional days at the extension rates.


There are additional services that are not included in the voucher value. The renter needs to produce a credit card to cover the additional services which are purchased.

Deposits are Taken At The Start or commencement Of The Rental period. The following authorisation fee will be held on the client’s credit card:

  Standard cover Super Cover
South Africa R5500 R1100
Namibia N$7500 N$1100


Young Driver Surcharge

An additional cost is payable per driver / per day payable by the client.

South Africa: R110
Namibia: N$110

Additional Driver

All drivers must be listed on the rental agreement to ensure valid excess waiver cover at all times. A charge per additional driver per rental applies.

South Africa: R110
Namibia: N$110


Standard Cover

Rates include theft and collision damage waivers. When purchased an excess applies in the event of an accident or theft case.

Super Cover

Rates include super theft and super collision damage waivers and there is no excess applicable in the event of an accident or theft case as long as there is no breach of the rental conditions.

Water, Sand And Undercarriage Damage

Water, sand and undercarriage damage is not covered by any of our waivers. In the event of water, sand or undercarriage damage being disputed, an assessors report will be obtained by Budget Rent A Car and billed on top of the damages to the clients credit card

South Africa: R500
Namibia: N$500

Tyre & Windscreen Insurance

Additional tyre & windscreen insurance is available. If declined and the tyres are damaged, the customer will be liable for the cost of a new tyre or tyres depnding on the case related. The customer is to contact Budget who will arrange to replace the tyre or tyres depending. No repaired tyres will be accepted by Budget. Please note the waiver covers the tyres only and not the rims relevant.

South Africa: R25 per day
Namibia: N$25 per item per day

Any Excess Waivers Will Be Considered Null And Void If:

  • Negligent, malicious or criminal actions of renter or passenger as detailed in the rental agreement
  • when the vehicle is not driven by the renter or co renter as stated on rental agreement
  • Driving under the influence of alcohol or any illegal substance
  • Tampering with odometer
  • Failure to report an accident to Budget personnel within 24 hours
  • crossing the border without acquiring a letter of authorization from Budget
  • Breach of the conditions of the rental agreement

Information Related To Towing A Budget Vehicle

In the event of an accident, the towing charges are for the renters account. However, should the vehicle require towing due to a mechanical breakdown, towing costs would be incurred by Budget rent a car

Towing: Please note the renter is to speak to Budget personnel as only approved and appointed contractors may tow the vehicle within the Budget Fleet

Accident And Emergency Procedures

  • Assistance numbers are noted on the license disk on the inside of the windscreen, on the key ring and on the inside of the driver’s window.
  • Accident must be reported to the nearest Budget office within 24 hours.
  • Information packs within the vehicle rented contains an accident form, which must be completed and handed in to Budget.
  • The renter needs to take note of the details of any other parties involved such as Identity Number or Passport and Registration details
  • The accident must be reported to the nearest police station within 24 hours


Delivery And Collection

Delivery and Collection within a 25km radius of a Budget Kiosk

South Africa: Office Hours: R120 After Hours: R245

When delivery is in excess of 26km R4.85 per kilometer will be charged

Namibia: Office Hours: N$130 After Hours: N$260

When delivery is in excess of 26km N$4.85 per kilometer will be charged

One Way Rental Charges - SOUTH AFRICA


A one-way fee of R365 is charged when the distance between the pick up Budget location and the drop off Budget location is further than 150 Kilometers.

The following route charges are:

  • From Port Elizabeth including the Garden Route to any location in the Western Cape R550
  • From any location in the Johannesburg area and dropping off at any location in the Western Cape R550
  • From any location in the Johannesburg area and dropping off at any location in Kwa-Zulu Natal R550
  • From any location in the Johannesburg area and dropping off at any location in Mpumalanga R550
  • On any one-way rentals that originate in Durban and the vehicle is dropped off in Richards Bay or originate in Richards Bay and is dropped off in Durban, the one-way fee is R220.
Budget Car Rental

One Way Rental Charges - NAMIBIA


If the vehicle is rented from a Budget location that is less than 500 kilometers from the Budget location where the vehicle is returned to a charge of N$660 applies Where the distance is over 500 kilometers N$1400 will be charged.

For Easy Reference:

  • Windhoek to Swakopmund / Walvis Bay or vice versa N$660
  • Windhoek/Swakopmund / Walvisbay to Luderitz vice versa N$1100
  • Oshakati to Windhoek / Swakopmund / Walvisbay N$660
  • Ondangwa to Windhoek / Swakopmund / Walvisbay N$660

Cross Border Rentals

  • All cross border rentals into neighbouring countries require a letter of authorization when taking delivery of the vehicle.
  • Advise reservations of cross border intent so documentation can be prepared prior to pick up
  • Please refer to reservations department for any charges
  • All bookings to be made 3 days prior to pick up.
  • Failure to inform Budget of cross borders will result in Insurance cover being negated.
  • Vehicles may not be taken into Angola/Malawi/Zambia/Mozambique.
  • Budget Reserves the right to decline permission of cross border rentals.
  • all fees payable at the border are for the renters expense and payable directly to the border post.
  • There is a R1000 cross border fee if vehicles are taken from South Africa in neighbouring countries
  • There is a N$1000 cross border fee is vehicles are taken from Namibia to Botswana only

There is no charge for vehicles that are taken FROM South Africa into Swaziland and Lesotho and returned to South Africa.

One Way Drop Off Cross Border Charges

When vehicle is rented at a Budget location in South Africa and dropped off in neighbouring countries the following charges apply:

  • South Africa - Namibia R3300
  • South Africa - Botswana - Gaborone R1100
  • Kasane , Maun R3500
  • Francistown R3300
  • South Africa - Lesotho R1100
  • South Africa - Swaziland R1100

Once a vehicle is rented from a Budget location in Namibia and dropped off at a Budget location in neighbouring countries the following charges apply:

  • Namibia to South Africa: N$3300
  • Namibia to Botswana: Gaborone N$2200
  • Maun, Francistown and Kasane N$3500
  • Namibia to Swaziland, Lesotho N$4950


On a request basis only - addittional costs and conditions apply


Car Seats For Children

Please reserve these additional equipment or accessories in advance. Baby seats are available for children aged 0-2 years. Booster Seats for children aged 2 – 5 years

South Africa: R120 per rental
Namibia: N$120 per rental


Trailers can be rented in South Africa at a daily cost of R150 and must be returned to the Budget location where the trailer were rented from.

Jerry Cans – NAMIBIA Only

Jerry cans can be reserved at a daily rate of N$30.00 per can. Maximum of 3 per vehicle. A refundable deposit of N$110.00 per will be taken upon such requirements stipulated.

2nd Spare tyre – NAMIBIA only

Please note that second spares can be requested at time of reservation and are subject to availability. They are billed at N$35.00 per day


Handling Fee for traffic fines

In the event of traffic fines, the renter will be held responsible for the administration costs and fines received.

South Africa: R185
Namibia: N$185

Claim Administration Handling Fee

In the event of an accident or theft case, there is an administration fee applicable for the processing of the claim.

South Africa: R440
Namibia: N$440


In the event of a vehicle being returned with excessive dirt, the vehicle will go through a valet process and a minimum charge will be billed directly to the client’s credit card.

South Africa: R350
Namibia: N$350


Please note that these are outsourced and Budget cannot take liability for any service provider service failures.

Tourist Information Via Radio - SOUTH AFRICA ONLY

Available in the Western Cape only at a cost of R15 per day. Easily installed in the vehicle enabling the tourist to listen real time to satellite transmission of tourist information

Navigational System - SOUTH AFRICA ONLY


Charges R59 per day.

Mobile Cellular Phones - SOUTH AFRICA ONLY

Available throughout South Africa offering huge savings on roaming costs. Customer is liable for a daily insurance charge o f R9.95 per day and call charges at published rates.

Sim cards can also be rented.

Satellite Phones - NAMIBIA ONLY

Available from Windhoek airport by prior arrangement at a daily charge and call costs.


Dedicated Inbound Desks At Major Airports South Africa Only. The needs and requirements of international renters differ from those of the local market and Budget have created a separate section at major kiosks. Staff are multi lingual and extra attention is given to the renter ensuring that their needs are met.

Contact African Chapter Tours with your specific requirements and we can manage the bookings and reservtions on your behalf.

Car Rental

Avis South Africa

Avis South Africa is the largest car rental company in Southern Africa. It operates out of more than 110 locations with a fleet of 9 500 vehicles. You'll find an Avis office at all international airports and major towns and cities in South Africa, Swaziland, Lesotho, Namibia, Botswana, Zimbabwe, Zambia and Mozambique. We offer a comprehensive range of low mileage, late model vehicles to meet all your needs. "We try Harder" will always be at the heart of Avis, which is why, after you have experienced all the advantages our local and international networks have to offer, you'll understand why commitment will always be more than just a slogan.

Renting an Avis car is as easy as 1-2-3

To rent a car in South Africa, drivers need to:

  1. Be older than 21 years of age
  2. Have a valid driver's licence held for at least 3 years
  3. Have a credit card

Avis became the most trusted car rental company in South Africa by not only offering the best prices and value, but also a range of personalised services. When you rent a car at Avis, you will automatically receive:

  • Breakdown and Roadside Assistance
  • A Toll free Avis Care Line in case of emergency
  • Special equipment like paraplegic equipment
  • A free mobile phone
  • Free road maps

African Chapter will arrange all your car rental requirements through Avis. Contact Us for specific enquiries and rates, and we will handle all the paperwork for you.


To make your online booking direct with Avis Car Hire, click here

Please don't hesitate to contact us directly.

Holiday Autos

Holiday Autos are the world's largest car hire broker. We negotiate with all car hire companies to give our renters the lowest, fully inclusive rates in the South African market. Prices include mileage, all compulsory insurances, taxes and surcharges and are prepaid and you'll receive a voucher as proof of payment.

Represented in over 7250 locations worldwide, we are able to offer our valued customers maximum availability and the widest range of choice. Using up to 8 reputable car hire companies in each country guarantees maximum availability and enables us to assist with a vehicle long after other suppliers have sold out. We demand the highest possible service and quality from our suppliers. We have strict quality control procedures including regular audits, and of course, feedback from our customers. The result is that holiday autos service standards are recognized as being among the best in the business.

Book on our website in 3 easy clicks! It's safe, easy and secure... click here to book

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Contact Details

Tel: +27 11 545 6100
Fax: +27 11 805 4519
24hr line: +27 82 903 6910
Skype : african.chapter

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